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failed to open the file in open studio

I can't open the model I make in Sketchup in OpenStudio. A "failure to open" warning always appears. When open help takes me to a 404 page File not found

failed to open the file in open studio

I can't open the model I make in Sketchup in OpenStudio. A "failure to open" warning always appears. When open help takes me to a 404 page File not found