How do fix unexplained failed simulation error without error log?

I keep getting a returning error in my model that causes the simulation to fail immediately without generating any sort of useful report to explain the error. The only reports I can find indicate I have no input errors, and I can't find a reason why this failed simulation error pops up and disappears randomly. Sometimes I can run the model and it fail, then I save and run again and it works fine, then next time i try to run it it fails. It seems to indicate I'm missing a measure.rb file in the openstudio directory, but I have uninstalled and reinstalled the latest available version and keep getting the same issue. some models I have still run no problem, and often after I run one without an issue, I can go back and run a failed simulation and it will work no problem. Does anyone have any idea how to solve this so I can actually use my software and not randomly guess when the model will work or not. Any help would be greatly appreciated.

stanman's avatar
121
stanman
asked 2021-03-12 09:32:04 -0500
shorowit's avatar
11.8k
shorowit
updated 2021-03-26 14:36:45 -0500
edit flag offensive 0 remove flag close merge delete

Comments

it wouldn't let me post the run log describing my missing file, but I'd be happy to provide a text file or the model if that will help find a solution. Thanks!

stanman's avatar stanman (2021-03-12 09:33:41 -0500) edit
1

There are a lot of different behaviors described above so hard to pinpoint something specific, but if you are using the OpenStudio application, I might suggest making a renamed copy of your OSM file and then open that with the application. It will result in a fresh OSW file. You will have to re-assign weather file and measures. It would also be nice to know what operating system and version of OpenStudio you are using.

David Goldwasser's avatar David Goldwasser (2021-03-12 10:12:02 -0500) edit

Hey David, Thanks so much for getting back to me. I know it's a lot to unpack and I apologize for not being able to be a bit more detailed in my problem as I'm having a tough time understanding what the problem is and I am fairly new to this. I am using openstudio v3.1.0 on windows 7 professional OS at 64 bit. My problem seems to be with the background script in the openstudio directory itself. I have tried renaming and saving a new osm file multiple times, but this is a very inconsistent solution and sometimes produces a full simulation with good results, but then will fail again when rerun.

stanman's avatar stanman (2021-03-12 10:27:14 -0500) edit

is there a way for me to post the file or the run log so that you can take a look?

stanman's avatar stanman (2021-03-12 10:27:44 -0500) edit
add a comment see more comments