Openstudio crash on save
I am getting a crash with OpenStudio both in Sketchup and stand-alone when I try to save or do other commands like "import". It crashes before the dialog box comes up. I have tried OpenStudio 1.9 and 1.10 and Sketchup 2015 and 2016. Each combination had the same problem. I'm using Windows 7 Pro SP1.
Sketchup runs fine when OpenStudio isn't installed. I haven't been able to start a real model, but I can use a script to create a template building, or add a space manually, successfully before going to save. When I go to the stand-alone Open Studio application, I don't have a model file to work with, but just trying to open the save or import dialog boxes causes the crash.
I tried following the directions here: http://nrel.github.io/OpenStudio-user... for "open studio crashes on launch" with no luck, even though it is not quite a crash on the launch. There's no error message. Does anyone know what could be causing this? Thanks in advance.
Comments
A few questions
Try this first for stand alone OpenStudio without SketchUp Launched. If that works then try with SketchUp plugin.
David, thanks for the response.
It happens with a blank model and with a basic model I quickly create. It also happens with "Import".
It crashes before the dialog box comes up. It seems logical that it might have something to do with accessing the file system, but I can't get to the dialog where I would point it towards a specific directory.
Sorry, I shouldn't have asked the second question, after reading your first email. Two other ideas. What happens if you l launch the app as admin? (You shouldn't have to but I'm wondering if there is an issue with where something is installed). I'm also wondering if you have another user account setup on that machine, what happens if you run it from there?
No problem. I tried launching as admin, and creating a new user account and launching from that, with no luck.
This seems related to this post. Are you using any extensions to Windows Explorer?