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It looks like one of the start-up files may have become unstable most likely caused by a bad software closure.
Please follow the steps below to clear the DesignBuilder library Data folder in the user's local space.
1- If you haven't done so already, set your Folder Options so you can see hidden files, folders, and drives:
In Windows 10:
i. Open File Explorer from the taskbar.
ii. Select View > Options > Change folder and search options.
iii. Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
In Windows 11:
i. Open File Explorer from the taskbar.
ii. Select View > Show > Hidden items.
2- With DesignBuilder closed, navigate to: C:\Users\YOUR_USERNAME\AppData\Local\DesignBuilder\Data
3- Delete the Data folder
4- Start a new DesignBuilder session.
Please contact DesignBuilder support team if you need more assistance.
It looks like one of the start-up files may have become unstable most likely caused by a bad software closure.
Please follow the steps below to clear the DesignBuilder library Data folder in the user's local space.
1- If you haven't done so already, set your Folder Options so you can see hidden files, folders, and drives:
In Windows 10:
i. a) Open File Explorer from the taskbar.
ii. b) Select View > Options > Change folder and search options.
iii. c) Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
In Windows 11:
i. a) Open File Explorer from the taskbar.
ii. b) Select View > Show > Hidden items.
2- List item
With DesignBuilder closed, navigate to: C:\Users\YOUR_USERNAME\AppData\Local\DesignBuilder\Data
3- Delete the Data folder
4- Start a new DesignBuilder session.
Please contact DesignBuilder support team if you need more assistance.
It looks like one of the start-up files may have become unstable most likely caused by a bad software closure.
Please follow the steps below to clear the DesignBuilder library Data folder in the user's local space.
1-
In Windows 10:
a) Open File Explorer from the taskbar.
b) Select View > Options > Change folder and search options.
c) Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
In Windows 11:
a) Open File Explorer from the taskbar.
b) Select View > Show > Hidden items.
2- List item
With DesignBuilder closed, navigate to: C:\Users\YOUR_USERNAME\AppData\Local\DesignBuilder\Data
3-
4-
Please contact DesignBuilder support team if you need more assistance.
It looks like one of the start-up files may have become unstable most likely caused by a bad software closure.
Please follow the steps below to clear the DesignBuilder library Data folder in the user's local space.
- If you haven't done so already, set your Folder Options so you can see hidden files, folders, and drives:
In Windows 10:
10:
a) Open File Explorer from the taskbar.
taskbar.
b) Select View > Options > Change folder and search options.
options. c) Select the View tab and, in Advanced settings, select Show hidden files, folders, and drives and OK.
In Windows 11:
11:
a) Open File Explorer from the taskbar.
taskbar. b) Select View > Show > Hidden items.
With DesignBuilder closed, navigate to: C:\Users\YOUR_USERNAME\AppData\Local\DesignBuilder\Data
Delete the Data folder
Start a new DesignBuilder session.
Please contact DesignBuilder support team if you need more assistance.